We know our clients are very excited to get their products. Unless we note your order otherwise, we process all orders received before 5 pm EST the very same day. Orders placed after 5 pm EST will be processed the next business day.
Like most companies, we take the day off on national holidays, but we’ll get your shipment out the next business day.
We know mistakes happen, but please note that if you enter incorrect shipping info into our system, we’re not responsible for refunding or sending a replacement of an item that is miss-shipped for this reason. Please be sure to double check your info before placing your order.
If your package can’t be delivered and is returned to us, and you would like us to re-ship it, we ask that you pay for the additional shipping cost. Alternatively, we can refund your order minus the original cost of shipping.
Following are the terms and conditions that constitute our Shipping Policy.
- We are shipping our products with Fetchr Courier Service.
- We are delivering to the GCC Region
- The time duration for the shipment to reach the customer in Local Market are 2-3 days. For International Market are 10-12 days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
- Delivery Charge for Local Marketplace – from 3eur to 6eur
- Delivery Charge for International and GCC countries – from 20eur to 70eur
- Delivery Charge may vary from country to country. Please Contact us for more info for your country
Multiple Shipment/ Orders / Bookings
The multiple booking/orders/shipments may result in multiple postings to the cardholder’s monthly statement
Mention estimated Delivery Charge, or mention that the same will be mention at the checkout page.